Pelican Hill Resort Now Hiring On Call Banquet Server
Hotel Restaurant Food and Beverage
The Resort at Pelican Hill in Newport Coast® is an extraordinary destination located in Southern California with expansive views of the Pacific Ocean. With Palladian-inspired architecture from Northern Italy, The Resort offers 204 Bungalow guest rooms and 128 Villas that give guests the feeling of a home away from home, along with world-class restaurants in classic al fresco settings, a luxurious spa and 36 holes of golf designed by Tom Fazio. The Resort is located between the exclusive communities of Laguna Beach and Newport Beach with just a 15 minute drive from Orange Countys John Wayne airport, a 30 minute drive from Long Beach Airport and a 45 minute drive from Los Angeles International Airport. The Resort at Pelican Hill is an Equal Opportunity Employer.
To Apply as On Call Banquet Server at the Hotel, please use the link below: https://www.irvinecompany.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=12713
The Banquet Server is responsible for offering banquet guests an enjoyable, expertly served meal reflecting the high customer service standards of The Resort at Pelican Hill. They must anticipate guests needs and provide service before being asked, such as filling water glasses when needed and monitoring the table during their meal. A Banquet Server must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.
Responsibilities include: Review the banquet schedule for arrival times and changes in assignment. Assist in the placement of food items in a function room for a display or a buffet. Serve banquet meals in the order and to the expectation of the supervisor. Ensure consistency throughout the banquet. Replenish beverages as necessary and check with guest for overall satisfaction with mean and service. Ensure consistency in preparation and presentation of food and drink items before serving to guest. Remove dishes promptly as guests complete each course. Follow all standard food handling, sanitation and health department guidelines. Ensure all food and beverage items have been returned to the kitchen at the conclusion of the banquet. Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior. Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents. Follow all procedures when responding to any hotel emergency or safety situation.
Qualifications: Possess current health department certifications required to work in a restaurant. Minimum one (1) year experience working as a Food Server, preferably in a high volume banquet or hotel/resort environment. Strong attention to detail and the ability to handle multiple tasks. Excellent communication skills. Ability to work with management staff and other employees in a professional manner. Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.